Account Deletion and Personal Information Management

Request Process

To request the deletion of your account, please send an email to info@mysite.com with the subject line “Account Deletion Request”. In the body of the email, it’s important that you specify the reason for wishing to delete your account. This step is crucial for us as it helps us better understand your needs and improve our services. We are committed to processing your request as swiftly as possible, always ensuring your privacy and security.

Data Deletion

Upon receiving your account deletion request, we will proceed to remove all personal information associated with your account, including data related to any credit or debit cards that have been linked. Please be aware that, as a precaution and to comply with applicable regulations, we will retain a record of some deleted data for an additional period of 90 days. After this period, the information will be permanently erased from our systems, thus ensuring your right to privacy and the protection of your personal data.